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Privacy Policy

What Does Tompkins Financial Corporation Do With Your Personal Information?

Rev. Date 9/14

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personalinformation. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number
  • Account balances
  • Payment history
  • Checking account information
  • Overdraft history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Tompkins Financial Corporation chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Tompkins Financial Corporation Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We Do Not Share
For our affiliates' everyday business purposes
information about your transactions and experiences
No We Do Not Share
For our affiliates' everyday business purposes
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you No We Do Not Share
Questions
Call toll-free 1-800-555-5555
Who We Are
Who is providing this notice? Tompkins Financial Corporation
What We Do
How does Tompkins Financial Corporation protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain otherphysical, electronic, and procedural safeguards to protect this information, and we limit access to information to those employees for whom access is appropriate.
How does Tompkins Financial Corporation collect my personal information? We collect your personal information, for example when you
  • Open an account or pay your bills
  • Apply for a loan or make deposits or withdrawals from your account
  • Provide your mortgage information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes
  • information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Tompkins Financial Corporation does not share with our affiliates
Non-affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Tompkins Financial Corporation does not share with non-affiliates so they can market to you
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partner(s) include debit and credit card companies, reward programs, and insurance companies.
Other Important Information
In accordance with California law, Tompkins Financial Corporation will not share information we collect about California residents with companies outside of Tompkins Financial Corporation, except as permitted by law,such as legal processes or asrequired to service your account. We will limit sharing within our company to the extent required by applicable California law.