all hands in

Corporate Social Responsibility


At Tompkins Financial Corporation, our communities are at the heart of who we are and what we do. We’ve been serving our communities since 1836, so you could say we know how to roll up our sleeves, get involved, and do what’s right.

Core values

One of our company’s core values is “Community Impact.” Each of our markets have embraced this value to create thriving employee volunteer programs and community donation programs.

we keep it local

By working closely with local organizations, we’ve made an impact by addressing multiple areas of need in the communities we serve. This includes annual donations of approximately $850,000 across our four markets and 19,000 hours of community service hours by Tompkins employees.

educational opportunities

There is a critical need for financial education in the communities we serve. We’re proud to offer many opportunities to help people thrive and grow on their financial journey. Each of our markets offer various educational opportunities, including complimentary home-buyer seminars, fraud prevention classes, investment education, and more.


At Tompkins Financial, our culture is underpinned by our core values, including Commitment to and from our Employees.

successful work environment

The success and growth of our business is largely dependent on our ability to attract, develop, and retain a diverse population of talented and high-performing team members at all levels of our organization. Accordingly, the company strives to offer competitive salaries and benefits that are consistent with employee positions, skill levels, experience, and geographic location. 

Accepting and empowering

Our commitment to diversity, inclusion and belonging begins with our Board of Directors.  Our Board believes that including a variety of important perspectives in the boardroom ultimately results in more informed decision-making. 

encouraging leaders

Tompkins Learning and Development provides access to internal development classes around communication, management, leadership and personal development. For the year 2022, the average Tompkins employee spent 23 hours on their learning, for a total of more than $440 spent per learner.


building knowledge

During 2022 and 2023, we increased our investment in executive education and training on the potential impacts of climate change to our business, and on the role that Tompkins can play in helping our customers access or invest in alternative energy sources.  

Partner with local energy company

Tompkins has partnered with NOCO to offer competitive financing for residential geothermal HVAC systems across Upstate New York.  NOCO, established in 1933, is a family-owned, locally operated, full-service energy company serving Western and Central New York.  Our pilot program with NOCO emphasizes the benefits of cleaner energy systems and assists customers looking to explore geothermal options.

Reducing carbon footprint

Tompkins is proud to do our small part in reducing our carbon footprint by offering incentives to employees working at our Corporate Headquarters Building to car share, walk and use public transportation.


Developing our community

We’re committed to help meet the needs of borrowers in all segments of their communities, including those living in low- and moderate-income neighborhoods. As a community bank, it is our duty and privilege to do what is right. 

Socially responsible

The ESG portfolio is a mix of investments that utilize qualitative screens to invest in companies that adhere to the principals of socially responsible investing while delivering long-term capital growth. 

Safe, affordable banking

Our Smart Spend Checking is a checking account specifically designed for young people starting out in their financial lives and those taking steps toward financial wellness. The account is Bank On-certified which ensures everyone has access to safe, affordable transactional bank accounts. 

Helping home owners

In response to a volatile housing market, Tompkins has created a No Closing Cost Mortgage. The bank pays all non-personal, third-party fees on behalf of the mortgage applicant, bringing more homes into reach for new homeowners and leaving purchasers with more cash on hand for repairs and other expenses. 

ESG iconSustainability Accounting Standards Board (“SASB”) Disclosures

“SASB” Disclosures

Tompkins has leveraged the Sustainability Accounting Standards Board ("SASB") Commercial Bank framework to help us share our progress with relevant Environmental, Social and Governance (“ESG”) factors that impact our employees, customers and shareholders.  Our available SASB disclosures are provided as of December 31, 2023.

“SASB” Disclosure PDF


expediting protection

In 2020 more than 3,000 businesses received a total of $465,000,000 under the SBA’s Paycheck Protection Program, thanks to all Tompkins community banks and their work to expedite the program. These efforts have protected more than 30,000 jobs across New York State and Pennsylvania. 

Leading by example

Tompkins was proud to offer loan payment deferment for various loan types, including consumer and commercial loans and mortgages. We were quick to offer these programs prior to government orders issuing the guidance across the board, setting an example for financial institutions across our communities.

Low interest loans

Tompkins offered low interest loans to employees who were financially impacted by the COVID-19 pandemic. We recognized that some of our team members may have experienced increased expenses or loss of household income, and we were pleased to be able to offer this program on an as needed basis.